Nathan Jones_

AVP / Director of Information Technology

ServisFirst Bank, Birmingham, AL (June 2023 - Present)

• Cultivated a high-performing IT team by implementing advanced training programs and performance metrics to drive a culture of excellence and innovation.
• Pioneered digital transformation by spearheading the transition to Nutanix infrastructure, significantly enhancing operational efficiency and reducing costs while maintaining regulatory compliance.
• Strengthened cybersecurity posture by developing and enforcing comprehensive IT security policies, successfully mitigating risks and safeguarding critical data assets across the organization.
• Optimized cloud services by strategically managing and optimizing cloud services, ensuring robust, scalable, and secure IT environments that support business growth and continuity.
• Executed strategic IT initiatives by directing the implementation of key IT projects and initiatives, aligning technology solutions with business goals to drive strategic growth and operational success.

Technical Project Manager

World Travel, Inc, Exton, PA (August 2021 - June 2023)

• Led cross-functional IT projects by directing cross-functional teams to deliver complex IT projects on time and within budget, enhancing organizational efficiency and customer satisfaction.
• Implemented compliance frameworks by successfully managing PCI and SOC2 audits, ensuring full compliance with industry standards and enhancing the company's security posture.
• Streamlined IT operations by orchestrating the migration of file shares to SharePoint, leveraging SCCM to automate patch deployment and software distribution, improving operational efficiency.
• Fostered a collaborative work environment by promoting a collaborative culture and facilitating effective communication and coordination among diverse project teams, driving project success and innovation.
• Drove continuous improvement by utilizing agile methodologies to continuously improve project management processes, resulting in enhanced project delivery and stakeholder satisfaction.

Senior Systems Engineer

Nucor Corporation, Frostproof, FL (June 2020 - August 2021)

• Built and optimized VMware environments, deployed Intune for mobile device management, and enhanced network security.
• Managed Veritas backups and SCCM, ensuring data integrity and operational efficiency.

Systems Engineer

Nucor Corporation, Blytheville, AR (July 2018 - June 2020)

• Upgraded VMware clusters and managed mobile devices with Intune.
• Utilized PowerApps and PowerBI for analytics, and implemented Agile methodologies to improve project outcomes.
• Enhanced network infrastructure and server management.

Network Engineer Intern

Nucor Corporation, Blytheville, AR (May 2018 - July 2018)

• Assisted in network optimization and maintenance, gaining hands-on experience in VMware environments and Cisco networks.
• Contributed to the successful deployment of network solutions.

Webmaster

National Park Service, Land Between the Lakes, KY (October 2017 - July 2018)

• Managed website development and maintenance, ensuring a user-friendly interface and robust security measures.
• Collaborated with stakeholders to enhance online presence and accessibility.

Lead Technician

IC Technology Group, Murray, KY (December 2016 - July 2018)

• Led technical support team, providing IT solutions and troubleshooting for clients.
• Managed hardware and software installations, ensuring efficient IT operations.

Systems Engineer Intern

Nucor Corporation, Blytheville, AR (June 2017 - August 2017)

Service Desk Technician

Murray State University, Murray, KY (January 2016 - December 2016)

• Provided technical support to students and staff, resolving IT issues promptly.
• Assisted in the maintenance of campus IT infrastructure.

Sound Technician & Summer Program Staff

Crossings Ministries, Johnathan Creek, Hardin, KY (June 2016 - August 2016)

• Managed audio-visual equipment for events and programs, ensuring high-quality sound and video production.
• Supported the summer program staff in delivering a seamless experience for participants.

Help Desk Technician

Webster County High School, Dixon, KY (December 2013 - December 2015)

• Provided IT support to faculty and students, maintaining the school's computer systems and network.
• Assisted in the deployment of new technology solutions.

Sales Associate

PVH Corp., Hanson, KY (May 2014 - May 2015)

• Delivered excellent customer service and supported sales operations.
• Assisted in inventory management and product displays.